March 4, 2021 by Crestliner
Crestliner Receives 15th Consecutive NMMA CSI Award
New York Mills, Minn., March 4, 2021 – For the 15th consecutive year, Crestliner received the Marine Industry Customer Satisfaction Index (CSI) award from the National Marine Manufacturers Association (NMMA) during the State of the Recreational Boating Industry and Awards Presentation. The CSI Award recognizes marine manufacturers who attain the highest levels of customer contentment, as voted on by the customers themselves.
“Receiving the CSI award is an honor and a true culmination of efforts made by Crestliner to focus on customer experiences and life-long relationships,” said Jack Martin, General Manager of Crestliner. “To be recognized 15 years in a row is an incredible milestone for the Crestliner brand, and I could not be prouder of our entire team and dealer network who consistently provide a high standard of excellence to our customers.”
Crestliner received the 2020 NMMA CSI award in the Aluminum Outboard Boats category. Companies must achieve and maintain an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the previous year to receive the award. The data is based on information provided by customers purchasing a new boat or engine during the period between January 1, 2020 and December 31, 2020.
“In an unprecedented year of growth with many challenges, receiving our 15th consecutive CSI award is a testament to the incredible strength and resilience of Brunswick’s operations teams,” said Martin. “We look forward to continuing Crestliner’s growth momentum in 2021.”
Located in New York Mills, Minn., Crestliner boats are crafted with an uncompromising mix of functional design, all-welded aluminum construction and a relentless commitment to excellence. Since 1946 Crestliner has been making boats forged with strength and defined by durability. As a world-wide leader, Crestliner continues to redefine the industry with boats built to last. A testament to our quality and craftsmanship, Crestliner has received the CSI Award of Excellence in Customer Satisfaction for Aluminum Outboard Boats for 15 consecutive years. Learn more about Crestliner and its line of boats by visiting crestliner.com. Crestliner is a division of Brunswick Corporation, a leader in the recreational marine industry, brunswick.com
Headquartered in Mettawa, Ill., Brunswick Corporation’s leading consumer brands include Mercury Marine outboard engines; Mercury MerCruiser sterndrive and inboard packages; Mercury global parts and accessories including propellers and SmartCraft electronics; Power Products Integrated Solutions; MotorGuide trolling motors; Attwood, Garelick, and Whale marine parts; Land ’N’ Sea, BLA, Payne’s Marine, Kellogg Marine, and Lankhorst Taselaar marine parts distribution; Mercury and Quicksilver parts and oils; Bayliner, Boston Whaler, Crestliner, Cypress Cay, Harris, Lowe, Lund, Princecraft, Quicksilver, Rayglass, Sea Ray, Thunder Jet and Uttern boats; Boating Services Network, Freedom Boat Club, NAUTIC-ON, OnBoard Boating Club and Rentals. For more information, visit https://www.brunswick.com.